We accept the following paypal methods:
- For defected items, return shipping cost and subsequent replacement shipping cost shall be borne by seller. Buyer must contact us with the item number, ebay ID, and defect description within 7 days after the date of package arrived. No Claims will be accepted after 7 days.
- We Ship items every Mondays and Thursdays morning.
- It is the buyer's responsibility to ensure their address details are correct and up to date at the time of purchase. MotoGenn accepts no responsibility for items that are delivered to old addresses.
All sales are final. Return and Exchange can only be issued on defective item or wrong item shipped. Only exchange is allowed for wrong item purchased, and customers are responsible for the return shipping cost and subsequent replacement shipping cost. Replacement item will be processed and shipped upon return and inspection of the original item.
Defective or Wrong Item Shipped
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